Your Privacy Is Our Priority
At nbijje, your personal information is stored with the highest level of security — in this policy we clearly explain how data is collected and used.
nbijje ("we", "us", or "platform") is an online gaming and betting platform operated for users in Bangladesh. This privacy policy will inform you about what kind of personal information nbijje collects, why it collects it, how it is used, and what steps we take to protect your information. By using nbijje's services, you are considered to have given your consent to this privacy policy. Please read this policy carefully.
1. What Information We Collect
nbijje collects user information in various ways. The types of information collected are described in detail below:
1.1 Registration and Identity Information
The information you provide when creating an account includes:
- Full name and date of birth
- Email address and mobile number
- National ID (NID) or passport number (for identity verification)
- Username and password
- Residential address
1.2 Financial Information
The following financial information is collected to process transactions:
- bKash, Nagad, Rocket, or Upay mobile banking number
- Bank account number and bank name (for bank transfers)
- Deposit and withdrawal history
- Transaction date, amount, and method
1.3 Technical Information
When you use the nbijje platform, the following information may be collected automatically:
- IP address and device identification number
- Browser type and version
- Operating system information
- Login time, session duration, and page visit data
- Information collected through cookies and similar tracking technologies
1.4 Gaming Activity Information
Gaming activity information is also collected in the interest of platform security and fair operation:
- Names and types of games played
- Bet amounts, results, and bonus usage details
- Gaming session duration and frequency
2. Purpose of Data Collection
nbijje collects and processes your information only for specific and legitimate purposes. These purposes are:
2.1 Account Management and Service Delivery
Your information is used to keep your account active, ensure secure login, manage betting and gaming services, and complete deposit and withdrawal processes.
2.2 Identity Verification and Fraud Prevention
Verifying user identity is an essential process for maintaining platform security and preventing fraudulent activity. Information collected for this purpose is stored with appropriate security measures.
2.3 Customer Support
Your account-related information is used to provide assistance through 24/7 Bengali live chat support and email.
2.4 Ensuring Responsible Gaming
Gaming activity data is analyzed to identify signs of excessive gaming behavior and to apply responsible gaming limits.
2.5 Compliance with Legal Obligations
Information may be used to meet obligations related to financial reporting and providing required information to regulators under applicable laws and regulations.
2.6 Service Improvement
Anonymized aggregate data is used to analyze user experience and improve platform quality, add new features, and enhance service speed and performance.
3. Data Protection and Security
nbijje applies industry-standard technical and organizational measures to protect your personal information.
3.1 Encryption Technology
The platform uses SSL (Secure Socket Layer) encryption technology, which keeps all information exchanged between your browser and our servers secure. Financial transaction data in particular is handled under strong encryption.
3.2 Access Control
Only authorized personnel have access to your personal information, and only when required for their work. Our staff operate under strict confidentiality agreements.
3.3 Data Retention and Deletion
Your information is retained only for as long as necessary. Even after an account is closed, certain information may be retained for up to five years due to legal and financial obligations. After that, the relevant information is securely deleted or anonymized.
3.4 Security Monitoring
The platform's security systems are regularly reviewed and tested. Automated monitoring systems are always active to detect any suspicious activity.
4. Sharing Information with Third Parties
nbijje never sells your personal information. However, limited information may be shared with trusted third parties in specific circumstances:
4.1 Payment Processors
Financial information required to complete transactions via bKash, Nagad, Rocket, Upay, and bank transfer is shared with the relevant payment processor. This information is used solely for processing the transaction.
4.2 Technology Service Providers
We use the services of trusted technology partners to operate the platform, such as server hosting providers and game software providers (including Pragmatic Play, Evolution Gaming, Spribe, JILI, PG Soft, and others). These partners operate under strict confidentiality agreements and may use the information only for the specific purpose of delivering their services.
4.3 Legal Obligations
We may be required to provide necessary information to relevant authorities as part of a court order, government directive, or lawful legal process.
4.4 When We Do Not Share with Third Parties
Except as described above, nbijje does not sell, rent, or transfer your personal information to any advertisers, data brokers, or other third parties.
5. Cookies and Tracking Technologies
nbijje uses cookies and similar technologies to operate the platform effectively and improve the user experience.
5.1 Essential Cookies
These cookies are essential for the basic functioning of the platform. They are used for tasks such as maintaining login sessions, security verification, and saving language preferences. Disabling these cookies may prevent the platform from functioning properly.
5.2 Performance Cookies
These cookies help analyze how quickly different pages on the platform load, where errors are occurring, and which features users use most. The data collected is completely anonymous.
5.3 Cookie Management
You can control cookies through your browser settings. Please note that disabling essential cookies may make some platform features unavailable.
6. User Rights
nbijje believes you should have control over your personal information. To that end, you may exercise the following rights:
6.1 Right to Access Information
You may request a copy of the information stored about you at nbijje. This request can be sent by email to [email protected].
6.2 Right to Correct Information
If any of your information appears to be incorrect or incomplete, you may request that it be corrected. This can be done directly from account settings or through our support team.
6.3 Right to Delete Information
In certain circumstances you may request that your personal information be deleted. However, immediate deletion may not be possible in cases involving legal obligations or ongoing financial disputes.
6.4 Right to Restrict Processing
In certain circumstances you may request that the processing of your information be restricted, particularly when the accuracy of the information is in dispute.
6.5 Right to Object
You may object to your information being used for specific purposes. We will consider such requests within a reasonable timeframe.
7. Protection of Minors
nbijje strictly prohibits providing services to anyone under the age of 21. This platform is for users aged 21 and above only. Age verification during registration is mandatory.
If we learn that a minor has opened or is using an account, that account will be closed immediately and all associated information will be deleted. We never knowingly collect or store information from minors.
8. International Data Transfers
nbijje's servers and data storage systems may be located outside Bangladesh. When your information is transferred internationally, we ensure that the relevant country or service provider maintains adequate data protection standards.
Data protection agreements are in place with our technology partners, and under these agreements they are obligated to protect your information.
9. Changes to the Policy
This privacy policy may be updated from time to time to keep pace with changes in applicable laws, regulations, or our operations.
For any significant changes, we will post a notice on the platform and inform you at your registered email address. Continued use of the platform after changes are made will be considered your agreement to the updated policy. The "Last Updated" date shown at the top of the page indicates when the most recent change was made.
10. Contact Us
If you have any questions, concerns, or requests regarding this privacy policy, please get in touch with us:
- Email: [email protected]
- 24/7 Bengali Live Chat Support
We generally aim to respond to all privacy-related requests within 2 business days. Complex requests such as data access or deletion may take a little longer, but we will keep you informed of the progress.
You may also visit our About Us page or find answers to common questions on the FAQ page.